Service

Service Philosophy


Service concept: pragmatic and efficient, happy manufacturing

1. The user is always right ;

2. If users find us, they should take our responsibilities and can't turn away at any time

3. The user's affairs are urgent matters, and there is no difference in size, and the user's affairs are also important matters no matter how small

4. Apologize to users on behalf of the factory and eliminate user dissatisfaction.

5. Resolve user complaints on behalf of the factory, and convey the information feedback from users back to our company in a timely manner.

6. There is no perfect product, but there is a 100% satisfactory service, we have to make up for one millionth of the mistakes in the production process with 100% enthusiasm.

7. After- sales service should be based on the top ten, and the style of the future. Even if the user is dissatisfied with the product, he must be satisfied with the service beyond the expected value.

8. The criterion of user satisfaction is: make users believe in Dayang through your service

9. Each user is a potential complainant, and we must carefully provide after-sales service to each user.

10. After- sales service is also a product, and it must be inspected by auditors. The standard of qualification is user satisfaction.


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